Join to apply for the Service Technician (Czech Speaker) role at UNOX S.p.A.
Unox S.p.A., a market leader in high‑end oven production and recognized as a Great Place to Work® in Italy for the seventh consecutive year, is looking for a Technical Support Specialist to join our Unox Service Team. In this role, you will provide essential support to both customers and internal teams, ensuring optimal use of Unox products and services in the Czech Republic.
Main responsibilities

Provide top‑tier technical support to customers, ensuring they can use products optimally and resolving any issues promptly.
Collaborate with internal teams to identify malfunctions and contribute to the continuous improvement of future product versions.
Design and deliver training courses on product usage and technical support, equipping both customers and colleagues with the necessary skills for efficient use.
Monitor and report common causes of failures, aiming to optimize processes and improve product quality.
Act as a key liaison between technical support, design teams, and customers, ensuring smooth communication and swift resolution of issues.

Requirements

Excellent proficiency in English and Czech;
Strong communication and problem‑solving skills;
Willingness to travel for customer support and internal training purposes.

What Unox offers

Paid time off & overtime
Health insurance & welfare programs
Mentorship & coaching
Career growth & training programs
Diversity & inclusion policies
Team building activities
Agreement with the company canteen

The job position is open to candidates of all genders and gender identities, in compliance with current equal opportunity regulations.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Machinery Manufacturing
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