MSC Cruises, the world's 3rd largest cruise operator, is embarking on an ambitious 10-year investment plan of €13.6 billion. This plan encompasses the construction of up to 17 new digitally advanced ships, state-of-the-art terminals, and other pivotal assets. Joining MSC Cruises means stepping into a dynamic, international setting with the autonomy to shape and define the digital future of our organization. With the backing and breadth of a rapidly evolving global business, our environment is international, fast-paced, highly collaborative, and meritocratic. We are on the lookout for a Business Analyst IT HR for our Naples office, our primary service delivery hub. He/she will have a strong background in Human Resources processes and a keen interest in HR technology. Ideally, he/she also has experience with SuccessFactors or a similar HR software platform. Experience in highly complex companies and/or experience in the cruise world is an asset;Experience with the Success Factor platform and/or Learning and development platforms is an asset;Fluent in English, both written and spoken;Bachelor's degree in Business Administration, Human Resources, or a related field. Master's degree preferred;Proven experience as a Business Analyst with a focus on HR processes;Ideally, experience with SuccessFactors or similar HR software platforms;Strong analytical skills and the ability to translate complex data into actionable insights;Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams;Knowledge of project management methodologies is a plus;Strong attention to detail and problem-solving abilities;Responsibilities:HR Process Analysis: Collaborate with HR stakeholders to understand and analyze their processes, identify areas for improvement, and recommend solutions to streamline workflows and enhance efficiency.Data Analysis: Gather and analyze HR data to provide insights and support data-driven decision-making. Ensure data accuracy and integrity in HR systems.Requirements Gathering: Work closely with HR teams to elicit, document, and prioritize business requirements for HR projects, ensuring alignment with organizational goals.System Implementation: Assist in the implementation of HR software solutions, with a focus on SuccessFactors or related platforms. Configure and customize systems to meet HR needs.Testing and Quality Assurance: Develop and execute test plans, perform system testing, and collaborate with HR and IT teams to ensure the successful deployment of HR technology solutions.User Training and Support: Provide training and support to HR users on new system features and functionalities. Address user inquiries and issues promptly.Change Management: Support change management efforts related to HR technology implementations, ensuring a smooth transition for HR staff and end-users.VISA REQUIREMENTS:Right to work in Italy.
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